Onegai
Delivery Center

1. Information We Collect

We collect personal information you share with us through messaging apps such as WhatsApp or SMS, including:

• Your name and contact number
• Pickup and delivery addresses
• Package contents and special instructions
• Communication history for service coordination

2. How We Use Your Information

We use your information to:

• Coordinate pickups and deliveries
• Communicate updates or clarifications
• Enhance service reliability and customer experience
• Fulfill legal or regulatory obligations

3. Sharing Your Information

We may share your data only as necessary with:

• Delivery personnel or drivers
• Service providers involved in logistics
• Legal authorities, when required

4. Data Retention

We keep communication records only for as long as necessary to manage deliveries or comply with legal requirements.

5. Security of Your Information

We secure all information shared via messaging platforms to protect against unauthorized access or misuse.

6. Your Rights

You may request to:

• Access the information we've collected about you
• Request deletion of your data
• Withdraw consent for communication

7. Cookies and Tracking

We do not use cookies, as our service is conducted via messaging only.

8. Third-Party Links

We may occasionally send links for payment or tracking purposes. These may be governed by third-party privacy policies.

9. Changes to This Policy

We may update this Privacy Policy. Updates will be communicated through our messaging channels.

10. Contact Us

If you have questions, contact us via:

OneGaiDelivery 

Email: support@onegaidelivery.com 

Phone: (+63) 912-4567-789

Website: www.onegaidelivery.com